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European credit cards are currently using a beta payments system. You may experience an unpaid...
Adding someone to manage your wiki (billing and/or support) on the MyWikis Client PanelIf someone else manages the billing for you, please create them a new account by visiting...
Bank transfer account detailsMyWikis takes bank transfers as an alternative to credit cards. We provide a 5% discount for bank...
Billing policiesThese policies have been in our Terms of Service, Section 19 as of January 1, 2021:...
Changing plans or billing periodsYou can change plans or billing periods at any time. The process to change plans is seamless and...
Creating additional wikisClients on our MyWikis Quantum and Ultra plans are eligible to add additional wikis. As of July...
Free domain offer for legacy customersPlease note: this offer only applied to clients who created their wiki before October 7, 2021. We...
Log in to the MyWikis Client Panel with GoogleAs of November 18, 2020, you're now able to link your Google account to your MyWikis Client...
Paying with PayPalAs of January 8, 2021, clients who have paid at least one billing cycle with a credit/debit card...
Paying with your bank account or wire transferWe accept bank transfers via bank transfer networks as well as wire transfers. We recommend...
Payment methods and currenciesAs of March 14, 2021, we accept credit/debit cards, PayPal, and bank accounts in certain...
Restoring an unpaid wiki subscriptionPlease note the latest version has been moved to:...
Sales tax and VAT informationThe latest version is available at https://helpcenter.mywikis.wiki/wiki/Sales_tax_and_VAT. The...
Sign up for Backups PlusDo you want to get access to an automatic backup of your wiki every day? You can use Backups Plus...
What if prices change?We typically grandfather all existing customers in their current rates. It's very unlikely that...
Why does MyWikis need my address information?MyWikis collects address information solely for compliance reasons only, namely: to determine...
Why wasn't my wiki created immediately?Wikis are usually created immediately after payment. In fact, once you press submit, we'll begin...
