Articles
European credit cards are currently using a beta payments system. You may experience an unpaid...
Adding someone to manage your wiki (billing and/or support) on the MyWikis Client PanelIf someone else manages the billing for you, please create them a new account by visiting...
Bank transfer account detailsMyWikis takes bank transfers as an alternative to credit cards. We provide a 5% discount for bank...
Billing policiesPlease note: As of January 1, 2021, these policies will be incorporated into our Terms of...
Changing plans or billing periodsYou can change plans or billing periods at any time. The process to change plans is seamless and...
Free domain offer for legacy customersPlease note: this offer only applied to clients who created their wiki before October 7, 2021. We...
How to get a 5% discount on every paymentDo you want a 5% discount on every bill? Pay with your U.S.-based, EU-based, or UK-based bank...
Log in to the MyWikis Client Panel with GoogleAs of November 18, 2020, you're now able to link your Google account to your MyWikis Client...
Nonprofit discountWikis for nonprofit organizations (this includes educational institutions and local governments)...
Paying with PayPalAs of January 8, 2021, clients who have paid at least one billing cycle with a credit/debit card...
Paying with your bank account or wire transferWe accept bank transfers via bank transfer networks as well as wire transfers. We recommend...
Payment methods and currenciesAs of March 14, 2021, we accept credit/debit cards, PayPal, and bank accounts in certain...
Restoring an unpaid wiki subscriptionWhen we are unable to process a renewal, we give a few days grace period to pay for the wiki. If...
Sales tax and VAT informationMyWikis collects sales tax and VAT (the latter is also known as GST) from certain customers as...
Sign up for Backups PlusDo you want to get access to an automatic backup of your wiki every day? You can use Backups Plus...
What if prices change?We typically grandfather all existing customers in their current rates. It's very unlikely that...
Why does MyWikis need my address information?MyWikis collects address information solely for compliance reasons only, namely: to determine...
Why wasn't my wiki created immediately?Wikis are usually created immediately after payment. In fact, once you press submit, we'll begin...