Knowledgebase

Articles

European credit cards are currently using a beta payments system. You may experience an unpaid...

If someone else manages the billing for you, please create them a new account by visiting...

MyWikis takes bank transfers as an alternative to credit cards. We provide a 5% discount for bank...

Please note: As of January 1, 2021, these policies will be incorporated into our Terms of...

You can change plans or billing periods at any time. The process to change plans is seamless and...

Please note: this offer only applied to clients who created their wiki before October 7, 2021. We...

As of November 18, 2020, you're now able to link your Google account to your MyWikis Client...

As of January 8, 2021, clients who have paid at least one billing cycle with a credit/debit card...

We accept bank transfers via bank transfer networks as well as wire transfers. We recommend...

As of March 14, 2021, we accept credit/debit cards, PayPal, and bank accounts in certain...

When we are unable to process a renewal, we give a few days grace period to pay for the wiki. If...

MyWikis collects sales tax and VAT (the latter is also known as GST) from certain customers as...

Do you want to get access to an automatic backup of your wiki every day? You can use Backups Plus...

We typically grandfather all existing customers in their current rates. It's very unlikely that...

MyWikis collects address information solely for compliance reasons only, namely: to determine...

Wikis are usually created immediately after payment. In fact, once you press submit, we'll begin...