MyWikis offers convenient self service channels to manage and maintain your wiki as a wiki owner...Help with using MediaWiki
For assistance with using MediaWiki, please visit our help pages.Access restrictions by user or by page
With the installation of a few different kinds of extensions, you can enforce access restrictions...Accessing underlying wiki code and configuration settings
MyWikis wikis run on MediaWiki, a highly extensible wiki platform created by the Wikimedia...Adding administrators to your wiki
To add a user as an administrator of your wiki, visit Special:UserRights on your wiki. For...Adding extensions or skins onto your wiki
Here at MyWikis, we are all about customizing your wiki! A major part of that is MediaWiki...Adding or changing your wiki's logo
On all MyWikis wikis, the logo should be uploaded to the File:Wiki.png page on your wiki. If you...Adding someone to manage your wiki (billing and/or support) on the MyWikis Client Panel
If someone else manages the billing for you, please create them a new account by visiting...Changing or resetting password of a user on your wiki
If you are looking to change or reset the password of one of the users on your wiki (including...Changing plans or billing periods
You can change plans or billing periods at any time. The process to change plans is seamless and...Changing your wiki's MediaWiki version
If you're on the MyWikis Basics plan, you'll always be on the latest LTS version of MediaWiki....Commissioning an extension
Do you want your wiki to do something that current extensions don't allow it to right now?...Configuring LocalSettings.php
LocalSettings.php is MediaWiki's central configuration file for a wiki. Should you read about and...Configuring SSO on your wiki using SAML
MyWikis offers support for your organization's single sign on (SSO) using SAML. This supports...Configuring your wiki to use a third-party anti-DDoS service (VPS)
MyWikis takes steps to mitigate and prevent DDoS attacks on our servers. However, we understand...Creating additional wikis
Clients on our MyWikis Corporate and VPS plans are eligible to add additional wikis. As of July...Custom domains
Interested in using a custom domain for your wiki? (This means instead of your wiki being under a...Deleting a user on your wiki
Depending on the reason behind deleting a user, there are a few different actions you can take....Exporting wiki content
MyWikis respects the right to your intellectual property. Upon request, we will provide an XML...Extensions we can and can't install
For the basics on how to install extensions on your wiki, please see the knowledgebase article...File storage limits
MyWikis provides a generous allowance for file storage depending on your wiki plan. For Gen2...Free domain offer for legacy customers
Please note: this offer only applied to clients who created their wiki before October 7, 2021. We...Getting 403 Unauthorized errors on my wiki or when editing with VisualEditor
Sometimes, you may be running into 403 Unauthorized errors at times, but the errors are transient...How can I see my wiki's traffic and visitor details?
If you're interested in monitoring your wiki's visitor statistics, we recommend using Google...Importing Wikipedia templates into your wiki
One of the great benefits of MediaWiki is the Wikipedia-style templates you can place into your...Importing content into your wiki / Moving to MyWikis
Do you already have a MediaWiki wiki, or do you want to import some pages from a previous wiki?...Migration of wikis on our legacy platform to mywikis.net and sunsetting of MyWikis Free
If your wiki has a mywikis.net subdomain and was created in 2018 or later, this article does not...Mobile friendly skin for your wiki
Your wiki's sidebar is able to be changed. Go to the MediaWiki:Sidebar page of your wiki. A new...Pointing an existing custom domain to MyWikis
(Note: if you bought a domain through MyWikis, this article does not pertain to you. Please open...Privacy levels
We offer many different privacy configurations. You're free to choose whichever one suits you the...Restoring an unpaid wiki subscription
When we are unable to process a renewal, we give a few days grace period to pay for the wiki. If...SVG image support
SVG support is now built in to every wiki. Old wikis only If you'd like to display native SVG...Schedule a phone call with MyWikis
Want to give us a call? If you're in the U.S. or Canada, we offer phone support. Whether you have...Scope of MyWikis technical support
Standard technical support is included in all plans. This includes: Standard website technical...Single Sign On (SSO) support
MyWikis supports multiple single sign on (SSO) systems. If you don't see your system below, don't...Upgrading to MediaWiki 1.35 and migrating to Gen2
MyWikis is excited to begin upgrading wikis to MediaWiki 1.35, the latest long term support...Using Backups Plus
If you purchased Backups Plus on your wiki, you can access your backups on the...What does it mean for my wiki to be quarantined?
Wikis that have not been actively maintained and are the victim of a spam attack will be...What should I do if my wiki is being spammed?
If your wiki is undergoing a spam attack, please immediately contact our support team with a...Why are my users not getting password reset emails?
If your users are not getting password reset emails, it is most likely because they either (1)...Why aren't my categories or maintenance reports updating?
Are your categories or special page reports not updating? Don't worry, it's actually supposed to...Why is there an account named "Mywikis" on my wiki?
In order to better assist you, there is always a maintenance account named "Mywikis" on your...