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This information has moved to: https://helpcenter.mywikis.wiki/wiki/Self_Service
Help with using MediaWikiFor assistance with using MediaWiki, please visit our help pages.
Access restrictions by user or by pageWith the installation of a few different kinds of extensions, you can enforce access restrictions...
Accessing underlying wiki code and configuration settingsMyWikis wikis run on MediaWiki, a highly extensible wiki platform created by the Wikimedia...
Adding administrators to your wikiTo add a user as an administrator of your wiki, visit Special:UserRights on your wiki. For...
Adding extensions or skins onto your wikiHere at MyWikis, we are all about customizing your wiki! A major part of that is MediaWiki...
Adding or changing your wiki's logoOn all MyWikis wikis, the logo should be uploaded to the File:Wiki.png page on your wiki. If you...
Changing or resetting password of a user on your wikiThis information has moved to:...
Changing your wiki's MediaWiki versionIf you're on the MyWikis Basics plan, you'll always be on the latest LTS version of MediaWiki....
Commissioning an extensionDo you want your wiki to do something that current extensions don't allow it to right now?...
Configuring LocalSettings.phpLocalSettings.php is MediaWiki's central configuration file for a wiki. Should you read about and...
Configuring SSO on your wiki using SAMLMyWikis offers support for your organization's single sign on (SSO) using SAML. This supports...
Configuring your wiki to use a third-party anti-DDoS service (VPS)MyWikis takes steps to mitigate and prevent DDoS attacks on our servers. However, we understand...
Custom domainsThis information has moved to: https://helpcenter.mywikis.wiki/wiki/Custom_domain ---- For...
Deleting a user on your wikiDepending on the reason behind deleting a user, there are a few different actions you can take....
Exporting wiki contentMyWikis respects the right to your intellectual property. Upon request, we will provide an XML...
Extensions we can and can't installFor the basics on how to install extensions on your wiki, please see the knowledgebase article...
File storage limitsMyWikis provides a generous allowance for file storage depending on your wiki plan. For Gen2...
Free domain offer for legacy customersPlease note: this offer only applied to clients who created their wiki before October 7, 2021. We...
Getting 403 Unauthorized errors on my wiki or when editing with VisualEditorSometimes, you may be running into 403 Unauthorized errors at times, but the errors are transient...
How can I see my wiki's traffic and visitor details?If you're interested in monitoring your wiki's visitor statistics, we recommend using either...
Importing Wikipedia templates into your wikiOne of the great benefits of MediaWiki is the Wikipedia-style templates you can place into your...
Importing content into your wiki / Moving to MyWikisDo you already have a MediaWiki wiki, or do you want to import some pages from a previous wiki?...
Migration of wikis on our legacy platform to mywikis.net and sunsetting of MyWikis FreeIf your wiki has a mywikis.net subdomain and was created in 2018 or later, this article does not...
Mobile friendly skin for your wikiUpdate: All new wikis are mobile-friendly by default. No extra configuration is needed. Old...
Modifying wiki CSS or JavaScriptTo modify your wiki's general CSS and JavaScript, edit the MediaWiki:Common.css file or...
Modifying your wiki's sidebarThis information has been moved to https://helpcenter.mywikis.wiki/wiki/Setting_up_your_wiki....
Pointing an existing custom domain to MyWikisThis information has moved to: https://helpcenter.mywikis.wiki/wiki/Custom_domain
Privacy levelsA comprehensive overview of our privacy levels is available at https://www.mywikis.com/privacy
SVG image supportSVG support is now built in to every wiki. Old wikis only If you'd like to display native SVG...
Schedule a phone call with MyWikisWant to give us a call? If you're in the U.S. or Canada, we offer phone support. Whether you have...
Scope of MyWikis technical supportStandard technical support is included in all plans. This includes: Standard website technical...
Single Sign On (SSO) supportThis information has moved to https://helpcenter.mywikis.wiki/wiki/Single_Sign-On.
Upgrading to MediaWiki 1.35 and migrating to Gen2MyWikis is excited to begin upgrading wikis to MediaWiki 1.35, the latest long term support...
Using Backups PlusIf you purchased Backups Plus on your wiki, you can access your backups on the...
What does it mean for my wiki to be quarantined?Wikis that have not been actively maintained and are the victim of a spam attack will be...
What should I do if my wiki is being spammed?If your wiki is undergoing a spam attack, please immediately contact our support team with a...
Why are my users not getting password reset emails?This information has moved to https://helpcenter.mywikis.wiki/wiki/Password_resets_(user_initiated).
Why aren't my categories or maintenance reports updating?Are your categories or special page reports not updating? Don't worry, it's actually supposed to...
Why is there an account named "Mywikis" on my wiki?In order to better assist you, there is always a maintenance account named "Mywikis" on your...
